Following your initial enquiry we will be in touch to arrange a phone consult with Anna to discuss your pool vision.

The key things we will chat about are:

• How you plan to use your pool - is it a place for the kids to have fun, or are you looking to achieve exercise goals - or both!

• What sort of design features are you looking for (i.e. beach areas, jets, lighting, waterfalls etc)

• What is your project vision i.e. are you looking for a pool build only, or are you looking to engage us for the full poolscape project, or would you like us to work with your architect, landscape designer or builder? All are possible!

• Any site or landscaping considerations we need to take into account (i.e. tricky access or a sloping site)

• Project budget

Once we have a clearer view of your project we can provide you with indicative pricing and timeframes and you can then decide if you want to proceed further with your dream of owning a pool!

Owner and Project Manager Regan will then meet you at your property to discuss your building plans.

Regan is a builder and landscaper with more than 20 years combined experience and will be able to advise you on how to perfectly integrate your pool into your outdoor space cohesively, functionally and with design craftship.

Regan will discuss pool size, pool location and aspect, site access, and any potential engineering requirements.

He will also consult with you on requirements such as pool filtration and sanitation, cover, lighting, heating, water features, poolscape, fencing and any other features that will enable us to draw up an estimate for your entire project.

Once we have the details of your project we will then provide you with a comprehensive and detailed estimate.

This is where our point of difference really shines.

We'll provide a detailed estimate outlining exactly what's included in your pool project price. Unlike many companies, our estimate looks beyond just the pool - it includes all required works right through to the completion of your pool surrounds.

You’ll know from the outset what your full investment looks like, so you can move forward with complete confidence.

We'll also offer indicative pricing for additional landscape work, such as paving, decking, planting and fencing, to help you plan your entire outdoor space.

Ready to push go on your dream pool?!

Once the estimate is accepted, we will draw up a sales contract for signing along with deposit invoice. Once this is paid you will be locked into our workflow and the background work will commence on a finalised concept plan and consent application.

We will keep in regular contact as to our expected start date.

Once you are locked into our workflow, our New Pool Consultant Anna will be in touch to finalise any design choices that need to be made within the scope of the project, and to finalise details required for the consent application.

A full set of plans, side elevation and site plan will be drawn up for your approval. This will provide you with a visual representation of your swimming pool, including pool steps, coping and location of fencing, along with a side elevation showing depth and a site plan showing the pool location on your property. We may require another site visit and meeting to discuss pool fencing before finalising these designs.

Once this is signed off we will then submit these files for consent.

It is important to note that these plans are basic concept plans suitable for council consent. Should you require a full set of landscape design files we are happy to work with your chosen landscape architect, or make a recommendation. This will be estimated for separately.

The consent application process is handled completely by our team.

Pool design, site plans, engineering plans, specifications and calculations will be completed as part of the application process.

Consent generally takes between 4 – 6 weeks to obtain from date of submission.

Once consent is granted, we will then be in touch to provide you with an estimated start date for your project.

On occasion some pools also require resource consent. We will discuss this with you upon finalising the design and provide you with an estimate for any additional fees.

This is when it starts to get really exciting!

The key milestones in your custom Mayfair Pool build include:

• Mark out of the pool location

• Excavation and removal of debris

• Siting inspection (Council)

• Full length tent constructed over site to protect from weather and fibreglass overspray, along with temporary safety fencing

• Pool substructure built including concrete floor, framing, Mayfair proprietary insulation and steps. Your pool build includes a reinforced concrete bond beam and backfill

• Custom-sprayed fibreglassing completed onsite

• All pool plumbing, filtration systems and additional components are installed and tested during the build phase, along with electrical connections

• Final touches - coping, waterline tiles, paving, decking, fencing - all the elements to truly personalise your outdoor space

• Code of Compliance application completed and final inspection booked in

• Handover - you are now ready to dive in! We will complete a full handover with you to ensure you are comfortable with every component of your pool and all your questions are answered

• Ongoing pool care and maintenance. We are with you for the lifetime of your pool and offer all our clients ongoing service and maintenance support via our Pool Care and Maintenance Programme.

We pride ourselves on quality craftmanship - it takes time to design and construct a new Mayfair Pool. You can expect your pool build to take between 6 - 8 weeks depending on the project scope.

The dream is now complete! With your project completed and signed off, all is left is for you to dive in and start enjoying your new outdoor lifestyle!

We will complete a full handover with you to ensure you are comfortable with every component of your pool and all your questions are answered.

You will be provided with a full handover booklet with complete details on how to look after your newest asset in order to keep it looking and performing at it’s best for years’ to come.

Our support doesn’t end there! If you would like help with the ongoing maintenance of your pool we offer a Pool Care Programme to all our clients. Find out more here.